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Shopee, the popular e-commerce platform, offers various programmes to help sellers and buyers alike. This article will address some common questions regarding the Cashback and Free Shipping Programmes, providing clarity and guidance for Shopee users.
Q: When will my participation be confirmed?
A: All new participants will be added to the programme on each Friday of the week.
Q: Do I need to pay a commission if I cancel an order?
A: No, there is no commission to be paid.
Q: Do transaction fees still apply?
A: Yes, the 2.14% GST-inclusive transaction fees still apply and will be charged on top of the participation fee.
Q: Will the vouchers in the microsite be refreshed?
A: Yes, the vouchers will be refreshed weekly.
Q: Can I opt out of the programme?
A: Yes, you can opt out of the programme by filling in this form. All withdrawals will be processed on each Friday of the week.
Q: When will my participation be confirmed?
A: All new participants will be added to the programme on each Thursday of the week.
Q: Do I need to pay a commission if I cancel an order?
A: No, there is no commission to be paid.
Q: Do transaction fees still apply?
A: Yes, the 2.14% GST-inclusive transaction fees still apply and will be charged on top of the participation fee.
Q: Can I opt out of the programme?
A: Yes, you can opt out of the programme by filling in this form. All withdrawals will be processed on each Thursday of the week.
FAQs:
1. What is the Cashback Programme?
- The Cashback Programme offers a percentage of the order value back to the buyer, providing an incentive for shopping on Shopee.
2. What is the Free Shipping Programme?
- The Free Shipping Programme allows buyers to receive free shipping for their orders, reducing the overall cost of their purchases.
3. How do I know if I'm eligible for these programmes?
- Eligibility for the Cashback and Free Shipping Programmes is determined by Shopee based on various factors. New participants are automatically added to the programmes on the specified days of the week.
4. Can I cancel my participation in these programmes?
- Yes, you can opt out of the Cashback and Free Shipping Programmes by filling out the respective forms. This will remove you from the programmes, and any pending withdrawals will be processed on the next scheduled date.
Remember, the terms and conditions of these programmes may be subject to change, so it's always a good idea to stay informed by checking the Shopee website or contacting their customer support team.
