在外贸业务中，及时收回款项是保证企业资金流动的重要因素。然而，催款邮件的撰写往往让人感到棘手，因为既要有效催款，又不能损害与客户的关系。以下是一些关于写好外贸催款邮件的技巧和英文模板示例，帮助外贸人在催款过程中更加从容。

01 技巧一：明确邮件主题

邮件的主题应当清晰明了，让客户一目了然。这可以提高邮件的打开率。例如：

Payment Reminder for Invoice #12345

• Urgent: Overdue Payment for Order #67890

02 技巧二：礼貌而专业的语言

保持礼貌和专业是非常重要的，即使是在催款的情况下，也不能显得咄咄逼人。开头可以使用问候语，并感谢客户的合作。

03 技巧三：提供详细信息

提供详细的发票信息、未付款金额、付款截止日期等，确保客户能够快速找到相关信息，避免不必要的来回沟通。

04 技巧四：简洁明了

催款邮件应当简洁明了，重点突出，避免过长的叙述。客户时间宝贵，直奔主题是明智的选择。

05 技巧五：提供付款方式和下一步行动

明确列出可接受的付款方式，并告知客户未付款将会导致的后果。这能够增加催款的紧迫性。

06 技巧六：跟进

如果在发送催款邮件后未能及时收到回复，务必进行跟进，保持适度的催促频率，显示出您的重视程度。

模板示例

模板一：首次催款邮件

Subject: Payment Reminder for Invoice #12345

Dear [Customer Name],

I hope this email finds you well.

We would like to remind you that the payment for Invoice #12345, dated [Invoice Date], in the amount of [Amount], is due on [Due Date]. We understand that sometimes payments can be overlooked, so please consider this a friendly reminder.

For your convenience, here are the payment details again:

Invoice Number: #12345

• Invoice Date: [Invoice Date]

• Amount Due: [Amount]

• Due Date: [Due Date]

• Payment Methods: [Payment Methods]

We would appreciate it if you could arrange for the payment at your earliest convenience. If you have already sent the payment, please disregard this reminder and accept our thanks.

Thank you for your prompt attention to this matter.

Best regards,

[Your Name]

[Your Position]

[Your Company]

[Contact Information]