在电子商务发展日益迅速的今天,掌握商务信函的写作技巧变得越来越重要。无论是向客户询问、回复客户还是进行商务合作,都需要用专业的表达方式来提升客户体验。下面就来看看几大商务信函的写作要点:
1. Thank you for your letter of...(date)
感谢你们XX日关于……的来函。
2. I have reveived your letter of ...(date)
我已收到你XX日关于……的来函
3. I'm in recipt of your letter dated....
我已收到你方XX日关于……的来函
4. We have for acknowledgement of your letter dated...
我们已经收到你方XX日关于……的来函
1. We are writing to enquire about / whether...
我们去信是询问有关 / 是否……
2. I am writing in connection with...
我写信是关于……
3. I am writing in response to ...
我写信是回复……
4. With reference to...
有关……
5. Further to...
继……
6. With regard to ...
关于……
1. I look forward to meeting / hearing from you.
我期待与你会面/ 听到你的消息……
2. Looking forward to meeting / hearing from you.
期望与你相见 / 收到你的来信。
3. We look forward to receiving the proposal / your order/ your reply.
我们期待收到建议书/ 你方订单/ 你方答复。
1. We would be very grateful if you could...
如你们能……我们将非常感激。
2. I would be much obliged if you could...
如你们能……我们将十分感谢。
3. We would appreciate it if you could...
如你们能……我们将很感谢。
4. Please could you...(informal)
请问你能……
1. Please find enclosed...(Enclosed please find...)\
随函附寄……请查收。
2. We regret to inform you...
我们遗憾地告知你们……
3. We are happy to enclose...
我们很高兴地随函附寄……
4. We are sorry to tell you
我们抱歉地告知你们……
5. We wish to inform you...
我们想通知你们……
6. We are pleased to apprise you of / that...
我们高兴地告知你们……
7. We have the pleasure to apprise you of / that...
我们高兴地通知你们……
8. We have the honor to inform you that...
我们荣幸地通知你们……
1. I am much obliged to you for sending me...
非常感谢你寄给我……
2. I am grateful to you for...
对……我表示感谢。
3. We are much obliged to you for...
我们十分感谢你们对……
4. Thank you for ...(informal)
感谢你们……
1. We were (very/ extremely/ most) sorry to hear about the problem.
听到这个问题,我们感到非常抱歉。
2. We regret that this problem has happened.
我们很遗憾出了这样的问题。
3. We apologize for ...
我们为……而道歉。