专业报价邮件是电商卖家与客户沟通的重要环节。对于老客户、重要客户或有特定需求的客户,及时准确地提供报价非常关键。报价内容应尽可能详尽,突出自身优势,一次性给出所有信息,避免来来回回的"挤牙膏"式沟通,既节省了双方时间,也能为客户树立专业形象。
下面是一些撰写专业报价邮件的技巧和常用句式:
Dear Clair,
This is Kerry from ABC Trading Inc. According to your inquiry of grease gun, I was wondering if you could accept our price USD 5.65/ pc.
Per our conversation on HK fair, the estimate USD 5.30/ pc was based on the simple packaging of poly bag with sticker, not the color box as you confirmed finally.
Enclosed please find the instruction manual, die-cut of color box and offer sheet.
Your prompt reply will be greatly appreciated!
Regards,
Kerry Hu
1. We could provide you a better price if the quantity reaches 10,000 pcs.
如果数量达到1万件,我们能给一个更优惠的价格。
2. Our subsidiary in the UK will handle the business with your company.
我们在英国的分公司会处理您的订单要求。
3. The biggest problem for unit price is the packaging.
最大问题就是包装。
4. Would you mind providing more photos about the inquired item?
能否提供更多关于您需求产品的图片?
5. I know our price is far above your target, but I'd still like to evaluate the sample. I'm sure the quality is different!
我明白我们的报价远超您的目标价格,但我仍希望您能看看样品。我相信品质会有很大不同!
Q: 在报价邮件中如何体现自身优势?
A: 在报价内容中,可以突出自身的专业优势、产品特点、品质保证等,让客户一目了然地感受到合作的价值。
Q: 如何安排报价邮件的结构和内容?
A: 报价邮件应包括客户需求概述、具体报价、相关附件或样品信息,并以感谢和期待回复结尾。内容要求详实、重点突出、语气专业。
Q: 如何避免"挤牙膏"式的沟通?
A: 尽量一次性给出所有信息,包括价格、货期、付款方式等,减少来回询问。如有变动再及时沟通,避免客户反复确认。