当身处于外贸行业时,良好的人际沟通技巧是不可或缺的。许多人在跟进客户的过程中,付出了大量的时间和精力,却最终让客户失去了联系。其实,日常的积累与准备同样重要。在初期,学习前辈们的经验话术是一个捷径,随着经验的积累,你也将逐渐形成自己独特的沟通技巧。别害怕,每一次沟通都是成长的机会!

以下是一些实用的话术示例供参考:

1. "It's great to hear from you again. How've you been?"

再次和您联络真好!您过的咋样?

2. "Hello! I hope this email finds you well."

您好,希望您一切安好。

3. "It is a pleasure to receive your inquiry."

很高兴能够收到您的询盘。

4. "We have the pleasure in recommending you the goods similar to the sample you send."

我们很高兴为您介绍产品,并为您提供样品。

5. "Could you kindly tell me more details about the goods you need?"

您能否告知更多您需要的货品细节?

6. "If you don't explain the details in detail, I'm afraid it will be difficult for us to quote."

如果您无法详细说明细节,恐怕我们会很难报价。

7. "Could you tell me what's holding us back so far?"

能否告诉我是什么因素阻碍了我们目前的进展呢?

8. "Could you please tell us the reason why you did not reply in time? Is it because of the price issue or are you considering the choice of other suppliers?"

能否请您告知未能及时回复的原因,是因为价格问题,还是在考虑其他供应商的选择呢?

9. "Due to the failure to receive your reply, I guess that there may be some problems in our business relationship. Please let me know if there is anything I can help you with."

由于未能收到您的回复,我猜测可能在我们的业务关系中存在某些问题。如有任何需要我协助解决的情况,请务必告知我。

10. "It seems that our cooperation process has stalled. In order to promote and make progress smoothly, would you please share your current considerations or opinions?"

我们的合作进程似乎停滞了,为了能够顺利推动并取得进展,能否请您分享一下当前的考虑或意见呢?